Brand new computer running Windows 7 just shuts off while watching videos or playing a game
my last computer was shutting off while watching hulu or playing a game.
it was 4 years old so i bought a new one.
8 days out of the box and im having the same issue.
no warning, just shuts off.
why is this happening and how do i fix it.
happen to a brand new computer.
Keys to the Problem Brand new computer running Windows 7 just shuts off while watching videos or playing a game
The symptoms you describe would first lead me to look at failing cooling fans clogged with dust and subsequent heat problems.
Computers are built to automatically shut down if internal components reach critical temperatures.
This would certainly explain the older computer's unexpected shutdowns as both Hulu and modern games will tax a computer's performance, putting marginal cooling to the test.
However, your new computer should be handling the performance demands.
I would look at your new computer's
Event Viewer log file immediately after one of the shutdowns to see if they provide a clue.
When the computer starts up after a shutdown, immediately click Start then type
event viewer and hit
Look in the Windows Logs, System log entries.
You will have to skip over quite a few that were created as Windows restarted but you should be able to see the time gap when the computer shut down.
But you need to get this done reasonably quickly.
It would appear you are running out of time to return the product to the point of sale.
- Click the Start button.
- In the Search box, type "regedit" (without quotes) and press Enter.
- Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
- On the right window pane, delete the subkey: "Machine Throttling".
- Reboot your system.
Another Safe way to Repair the Problem: Brand new computer running Windows 7 just shuts off while watching videos or playing a game:
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1. Click the button to download SmartPCFixer . Install it on your system. Open it, and it will scan your computer. The junk files will be shown in the scan result.
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3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.
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