Thursday, August 25, 2016

Troubleshooting:BSOD on Windows 7 Enterprise SP1 Error

BSOD on Windows 7 Enterprise SP1

While working on my laptop last night, I got a blue screen of death.
 I ran the MEMORY.DMP through windbg, but I am fairly new at analyzing debug logs.
 Can anyone see something that stands out as to why I got a BSOD?  Does a particular driver need to
be updated?  I can say that when I got the BSOD, I was multi-tasking, and doing multiple things at once.
 Here are the dump file results:

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

    If you see RxExceptionFilter on the stack then the 2nd and 3rd parameters are the
    exception record and context record.
Do a .cxr on the 3rd parameter and then kb to
    obtain a more informative stack trace.
    The high 16 bits of the first parameter is the RDBSS bugcheck code, which is defined
    as follows:
     RDBSS_BUG_CHECK_CACHESUP  = 0xca550000,
     RDBSS_BUG_CHECK_CLEANUP   = 0xc1ee0000,
     RDBSS_BUG_CHECK_CLOSE     = 0xc10e0000,
     RDBSS_BUG_CHECK_NTEXCEPT  = 0xbaad0000,
Arg1: 00000000baad0073
Arg2: fffff8800a6097a8
Arg3: fffff8800a609000
Arg4: fffff80002ecb445

Debugging Details:

Page 134af3 not present in the dump file.
Type ".hh dbgerr004" for details

EXCEPTION_RECORD:  fffff8800a6097a8 -- (.exr 0xfffff8800a6097a8)
ExceptionAddress: fffff80002ecb445 (nt!ExpInterlockedPopEntrySListFault16)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff8800a609000 -- (.cxr 0xfffff8800a609000)
rax=0000023a084000ca rbx=fffffa8004099ad0 rcx=fffff800030518e0
rdx=6c0700170aff8a75 rsi=0000000000000006 rdi=0000000000000000
rip=fffff80002ecb445 rsp=fffff8800a6099e0 rbp=fffff800030518e0
 r8=6c0700170aff8a74  r9=fffff80002e5f000 r10=fffff800030518e0
r11=0000000000000000 r12=fffff80003065580 r13=0000000000000000
r14=0000000000000002 r15=0000000063437852
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
fffff800`02ecb445 498b08          mov     rcx,qword ptr [r8] ds:002b:6c070017`0aff8a74=????????????????
Resetting default scope


PROCESS_NAME:  spoolsv.exe


ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx.
The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx.
The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS:  ffffffffffffffff 

fffff880`04b46016 488bd8          mov     rbx,rax

fffff800`02ecb445 498b08          mov     rcx,qword ptr [r8]


LAST_CONTROL_TRANSFER:  from fffff80003009d0e to fffff80002ecb445

fffff880`0a6099e0 fffff800`03009d0e : fffffa80`00000000 fffff800`02ed6853 fffff880`00000000 fffffa80`00000000 : nt!ExpInterlockedPopEntrySListFault16
fffff880`0a6099f0 fffff880`04b46016 : 00000000`00000000 fffffa80`04099ad0 fffffa80`07a1edf0 fffffa80`0945f690 : nt!ExAllocatePoolWithTag+0xfe
fffff880`0a609ae0 fffff880`04b2cab5 : fffffa80`04099ad0 fffffa80`0dc5e010 fffffa80`0945f690 00000000`000007ff : mrxsmb!DuplicateConnectionInformation+0x36
fffff880`0a609b20 fffff880`04b45f79 : 00000000`00000000 fffffa80`095bf870 fffffa80`0dc5e010 00000000`000007ff : mrxsmb!RxCeEstablishConnection+0xf5
fffff880`0a609b80 fffff880`04b45ac0 : fffffa80`095bf7e0 fffffa80`04502c00 00000000`00000000 fffffa80`046fb980 : mrxsmb!VctEstablishConnection+0x195
fffff880`0a609bf0 fffff880`04b3099f : fffffa80`04502c40 fffffa80`04502c20 fffffa80`07c7f9b0 00000000`000007ff : mrxsmb!SmbCeEstablishNegotiatedConnection+0x188
fffff880`0a609c60 fffff880`04b467a2 : 00000000`00000000 fffffa80`07d0cca0 fffffa80`0de2b820 00000000`000007ff : mrxsmb!SmbCepEstablishServerConnection+0xa7
fffff880`0a609ca0 fffff880`04b46971 : fffffa80`0de2b820 fffffa80`07d0cca0 fffffa80`044ab220 00000000`00000000 : mrxsmb!SmbCeCreateSrvCall+0x24a
fffff880`0a609d30 fffff880`044ab09f : fffffa80`0b5b3620 fffffa80`0b5b3898 fffffa80`07d0cca0 00000000`00000000 : mrxsmb!MRxSmbCreateSrvCall+0xb1
fffff880`0a609d90 fffff880`044abf72 : fffff880`08daf3e8 fffff880`0a609f98 fffff880`0a60a0f0 fffff880`0a609e01 : rdbss!RxFindOrCreateConnections+0xad3
fffff880`0a609e70 fffff880`044a32e8 : 00000000`c0000016 fffff880`0a60a0f0 fffffa80`044ab220 fffffa80`07e06b30 : rdbss!RxConstructVirtualNetRoot+0xb6
fffff880`0a609f10 fffff880`044b45f2 : 00000000`000005d2 fffffa80`044ab220 fffff8a0`000101f0 00000000`000007ff : rdbss!RxFindOrConstructVirtualNetRoot+0x6b8
fffff880`0a60a0b0 fffff880`044b486c : 00000000`00000001 00000000`00000000 fffffa80`0d539300 fffffa80`0d539230 : rdbss!RxPrefixClaim+0x2b2
fffff880`0a60a140 fffff880`04481714 : 00000000`00000000 fffff880`0a60a1d0 fffffa80`044ab220 00000000`00000000 : rdbss!RxCommonDevFCBIoCtl+0x160
fffff880`0a60a190 fffff880`0449fb94 : fffffa80`0d539230 fffffa80`0b5b360e 00000000`00000000 fffff880`0a60a500 : rdbss!RxFsdCommonDispatch+0x870
fffff880`0a60a280 fffff880`04b442cc : fffffa80`0d539230 00000000`00000000 fffffa80`0d539300 fffffa80`0b5b3620 : rdbss!RxFsdDispatch+0x224
fffff880`0a60a2f0 fffff880`01d4e90b : fffff8a0`001e7b30 00000000`00140193 00000000`c00000be fffff8a0`001e7b30 : mrxsmb!MRxSmbFsdDispatch+0xc0
fffff880`0a60a330 fffff880`01d4e200 : fffffa80`0485ce00 fffff880`01d4cc00 00000000`00000000 fffffa80`0485ccd0 : mup!MupLocateUncProviderForPath+0x43f
fffff880`0a60a490 fffff880`01d4c138 : 00000000`00000000 fffffa80`0485ccd0 00000000`00000001 fffffa80`0401a070 : mup!MupiCallUncProvider+0xf0
fffff880`0a60a500 fffff880`01d4d64b : 00000000`00000000 fffff880`0a60a620 fffffa80`0dcef010 00000000`00000000 : mup!MupStateMachine+0x128
fffff880`0a60a550 fffff880`010bbbcf : 00000000`00000000 fffffa80`03ebe880 00000000`00000000 fffffa80`0dcef010 : mup!MupCreate+0x2bf
fffff880`0a60a5e0 fffff880`010db2b9 : fffffa80`03ebe880 fffffa80`04c6d010 fffffa80`03ebe800 fffffa80`04c608d0 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`0a60a670 fffff800`031d560c : 00000000`00000005 fffffa80`07e06cc8 fffffa80`0401a070 00000000`00000000 : fltmgr!FltpCreate+0x2a9
fffff880`0a60a720 fffff800`031d0f88 : fffffa80`04b1e490 fffff800`00000000 fffffa80`07e06b10 fffff8a0`01941f01 : nt!IopParseDevice+0x14d3
fffff880`0a60a880 fffff800`031d21a6 : 00000000`00000000 fffffa80`07e06b10 fffffa80`0e780060 fffffa80`03c22210 : nt!ObpLookupObjectName+0x588
fffff880`0a60a970 fffff800`031d3aac : fffffa80`0e780060 00000000`00000000 00000000`00000001 fffff8a0`1199b610 : nt!ObOpenObjectByName+0x306
fffff880`0a60aa40 fffff800`031df0a4 : 00000000`033eea68 fffff8a0`c0100080 00000000`033eeab8 00000000`033eea78 : nt!IopCreateFile+0x2bc
fffff880`0a60aae0 fffff800`02ed27d3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`000d7740 : nt!NtCreateFile+0x78
fffff880`0a60ab70 00000000`777b0b0a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`033ee9e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x777b0b0a


SYMBOL_NAME:  mrxsmb!DuplicateConnectionInformation+36

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  mrxsmb.sys


STACK_COMMAND:  .cxr 0xfffff8800a609000 ; kb

FAILURE_BUCKET_ID:  X64_0x27_mrxsmb!DuplicateConnectionInformation+36

BUCKET_ID:  X64_0x27_mrxsmb!DuplicateConnectionInformation+36

Followup: MachineOwner

Keys to the Problem BSOD on Windows 7 Enterprise SP1

Download Error Fixer (Free)

Make Sure that your Computer Meets the System Requirements

Microsoft Windows Requirements :

  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
  • 16 GB available hard disk space (32-bit) or 20 GB (64-bit)

This error can be due to some configuration requirements for you system. If your PC hardware is not up to par, then make sure you upgrade where necessary before continuing.

Another Safe way to Fix the Problem: BSOD on Windows 7 Enterprise SP1:

How to Fix BSOD on Windows 7 Enterprise SP1 with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your computer.  Open it, and it will perform a scan for your computer. The junk files will be shown in the list.

2. After the scan is done, you can see the errors and problems which need to be repaired.

3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in this software. Like dll downloading, junk file cleaning and print spooler error repair.

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