Tuesday, September 13, 2016

[Anwsered] Cannot fax in Win 7 - getting the message media is write protected

Cannot fax in Win 7 - getting the message media is write protected

I cannot fax anything from Win 7 professional.
Every time I click send I get a message that the media is write protected.  I have faxed in the past successfully.
I have tried numerous different docs nothing works, not even a plain cover page.
Can anyone
suggest something to help?

Keys to the Problem Cannot fax in Win 7 - getting the message media is write protected

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Hi,
Try these steps and check if it fixes the problem:
Step 1:
1.
Click on start and then type regedit in the start search box and press enter.
2.
Browse to location
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
3.
Click on "ArchiveFolder" in the right pane
4.
Verify its content is "C:\ProgramData\Microsoft\WindowsNT\MSFax"
5.
If it is not, then change it.
IMPORTANT:This method contains steps that tell you how to modify the registry.
However, serious problems might occur if you modify the registry
incorrectly.
Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it.
Then, you can
restore the registry if a problem occurs.
For more information about how to back up and restore the registry, click the following link:
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
Step 2:
a.
Go to start and type in windows fax and scan and press enter.
b.
In Windows Fax & Scan go to the Fax view (View menu > Go to > Fax View).
c.
In the Tools menu go to Fax Accounts.

d.
Select your account and click Remove.

e.
Now click Add and select Connect to a fax modem.

f.
Leave the default name and click Next.

g.
Choose an option how to handle incoming faxes and then click ok.
Regards,
Afzal-Microsoft Support.
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