Computer shuts down when waken from Sleep mode after Windows 8.1 update.
I have Dell Inspiron 7520 Laptop.
After 8.1 update waking up from sleep mode fails and computer shuts down.
Please help me out from this
Solutions to the Problem Computer shuts down when waken from Sleep mode after Windows 8.1 update.
This issue could occur due to some incorrect power settings or due to a corrupt driver which is not responding to the power requests in the right way.
I would suggest you to try these steps and check:
Run the built-in power troubleshooter which can automatically detect and fix most of the incorrect settings that could cause issues with power settings.
Refer to these steps:
Press Windows key +F to bring up the
search Charms bar.Select settings in the drop down menu below search and type
Troubleshooting.Click on Troubleshooting and select the
view all option on the left pane.Click on Power troubleshooter and follow the prompts.
If the troubleshooter didn’t detect any incorrect settings, then I would suggest you to check if all the device drivers are up to date.
If a particular device driver is corrupt, it might not respond correctly to power state changes and the computer
might shut down to prevent any damages.
Run Windows update to make sure that you have the recent updates.
If the issue still persists, I would suggest you to boot the computer in Safe mode and check if the issue persists.
Booting the computer in a Safe mode can reduce software conflicts and help identify the root cause of the issue.
You can refer to this
article for more information:
If the above steps didn’t help, then I would suggest you to check the Event viewer for more information about this issue.
The Event viewer holds a record of all system events.
Checking these logs will help us identify the root cause of the issue.
to these steps:
Go to the Start Screen, type in Event Viewer.
This will bring up the Event Viewer tile, Click to open the event viewer.
In the left pane, expand out Windows Logs.
Click on Application log and system logs, highlight the first event in the log and use your arrow keys to scroll down.
Most of your event will be Information.
You may see Yellow Warnings or Red Errors.
If you see any red error, you can double click on it to bring it up.You can also identify the logs related to a specific event by looking for logs around the time the event occurred.
Once you find the relevant logs, copy paste the contents in your reply.
This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in fixing Computer shuts down when waken from Sleep mode after Windows 8.1 update..
- Back-up the Registry of your operating system.
- Find the Registry Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
- Note: this Registry Key should already exist, if it does not exist, create it.
- Create a brand new DWORD Value that is named AllowOsUpdate
- Set the Value to 0x00000001.
- Close and reopen your Control Panel.
- Restart the Microsoft Windows.
Recommended Method to Repair the Problem: Computer shuts down when waken from Sleep mode after Windows 8.1 update.:
How to Fix Computer shuts down when waken from Sleep mode after Windows 8.1 update. with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your computer. Open it, and it will scan your system. The errors will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems which need to be repaired.
3. When the Fixing part is finished, your computer has been speeded up and the errors have been removed
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