[Solved] Cannot gain access to the Attach function for attaching pictures or files

Cannot gain access to the Attach function for attaching pictures or files

I've always been able to activate the Attach function for conveying photos or documents via email.
The Attach function no longer offers the options of doc or photo.
Windows Live Help emailed me a series of steps that I followed, but problem persists.

I initially contacted iyogi and they assured to fix the problem.
I paid $239.99 for their anti-virus software and solution to my Attach function...I have their software and they referred me to Microsoft for fixing my hotmail function. 
It has been difficult finding "help".
My problem would seem a doable fix of not great complexity.
My hardware is Dell (X10-23533).
It would be great to gain back this function.
Many thanks,
Hank Stebbins

Solutions to the Problem Cannot gain access to the Attach function for attaching pictures or files

Download SmartPCFixer for Free Now

Hello Henry,
We have not heard back from you in some time.  Are you still having trouble with email attachments? 
If this issue has not been resolved please post back and let us know so we can try and assist you further. 
If it has been resolved could you post back and let us know if the steps we recommended resolved your issue or what steps you took to fix the problem. 
This would be helpful to others with similar issues.
Looking forward to hearing back from you.
Thanks,
Jack

Jack
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

Manually editing the Windows registry

Manually editing the Windows registry to remove invalid MACHINE_CHECK_EXCEPTION keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!

Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to MACHINE_CHECK_EXCEPTION (eg. Windows Operating System):

• Click the Start button.
• Type "command" in the search box... DO NOT hit ENTER yet!
• While holding CTRL-Shift on your keyboard, hit ENTER.
• You will be prompted with a permission dialog box.
• Click Yes.
• A black box will open with a blinking cursor.
• Type "regedit" and hit ENTER.
• In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
• From the File menu, choose Export.
• In the Save In list, select the folder where you want to save the Windows Operating System backup key.
• In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
• In the Export Range box, be sure that "Selected branch" is selected.
• Click Save.
• The file is then saved with a .reg file extension.
• You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

Another Safe way to Repair the Problem: Cannot gain access to the Attach function for attaching pictures or files:

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1. You can Download Error Fixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.

2. After the scan is finished, you can see the errors and problems which need to be fixed.

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