Could not connect to LinceseHandler.
after installation of windows security update kb977816, it stops the license service of my sedo tree point software application.
why it is happened??? The problem get solved after reinstalling the same update.
Keys to the Problem Could not connect to LinceseHandler.
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Hi mukki76,
This issue may occur due to conflict between the update and your software
sedo tree point or\and Anti-virus software present on the computer.
Kb977816 is a security update it helps protect your system from unauthenticated remote attacker to gain control over your system.
If the issue reoccurs, I would suggest you to download and install the update when third party Security software is disabled.
Step 1: Firstly, Download the update from the link below and save it on the desktop
http://www.microsoft.com/downloads/details.aspx?familyid=0E7140BB-42D3-48B3-9F4B-D55B17770DE8&displaylang=en
Step 2: Disable the security software, follow the steps mentioned below
http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software
Important: Enable the security software back once everything is done.
Disconnect your computer from the internet temporarily
Step 3: Install the update Kb977816 saved on the desktop
Let me know if this makes any difference
You may want to check with your software manufacturer for any known issues
http://www.sedo-treepoint.com/Header-Links/Kontakt/461l1/
Thanks and Regards:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Note: It is recommended that you back up your files and folders before attempting this step:
- Move the mouse cursor over to the upper right side of the screen.
- A menu will pop up on the left. Click on the "Settings" feature on the menu.
- On the Settings window, click on the "Change PC settings."
- Now, left click on the "Update and recovery" feature.
- For the next step, left click on the "Recovery" feature.
- There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
- Now, follow the instructions on the screen to finish the Refresh process.
- After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
- Check again to see if the error Could not connect to LinceseHandler. has been fixed.
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