How to Fix Problem - Changing case with Alt,O?

Changing case with Alt,O

Please could anyone tell me how to retrieve the keyboard Alt+O shortcut that allows you to change the case of selected text to caps.
on each word, sentence case, etc? (Shift+F3 doesn't do the same thing.) I had it, but it seems to have disappeared from
my Normal template.
It comes up with a box that says 'Office access key: Alt, O: continue typing the menu key sequence from an earlier version of Word'.

Keys to the Problem Changing case with Alt,O

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Perhaps just a timing issue.
If you press Alt alone, then you get the new (Ribbon) accelerator keys.
If you press Alt simultaneously with one of the accelerators for the old menu bar (File
Edit
View Insert Format
Tools Table
Window
Help), then you will be able to use those accelerators, but you will need to immediately add the letter(s) for item(s) on those menus.
In the example, it was
Alt+O, S to open the Format menu and select the
Change Case item to open that dialog.

To install drivers and other optional updates

1. To install optional updates, you need to review and then select them from the list of updates that Windows finds for your computer. Optional updates are not installed automatically.
2. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
3. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
4. If any updates are found, click View available updates.
5. Select the optional updates that you want, and then click Install. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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