Can Not Download Any Files
I am using Windows 7 and IE-11. I just migrated from a hard disk going bad to a new had disk for my C: drive (don't know if this is part of the issue or not). All of a sudden I can no longer download any files. I have no other problems that I am aware
of. When I try to download anything I get to the ribbon at the bottom of the screen that asks if I want to "Open" or "Save" and no matter which button I click nothing happens. I get no error messages. I have deactivated Norton 360 both anti-virus and firewall
but no fix. Norton support was no help, they wanted to remote into my computer but we could not download the required file. I have reset IE-11 to default settings several times, no fix. I have tried to delete IE-11 from my update files in my Programs and
Features but I get an error message indicating that not all the files were deleted. I tried using Internet Explorer (no add-ons) still no fix. I ran the windows repair disk and nothing was in need of repair. I am running out of ideas? Note Mozilla downloads
Anwsers to the Problem Can Not Download Any Files
Note: It is recommended that you back up your files and folders before attempting this step:
- Move the mouse cursor over to the upper right side of the screen.
- A menu will pop up on the left. Click on the "Settings" feature on the menu.
- On the Settings window, click on the "Change PC settings."
- Now, left click on the "Update and recovery" feature.
- For the next step, left click on the "Recovery" feature.
- There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
- Now, follow the instructions on the screen to finish the Refresh process.
- After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
- Check again to see if the error Can Not Download Any Files has been fixed.
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