Wednesday, September 7, 2016

Troubleshooter of Error: can receive emails but can't send them - Error Number: 0x800CCC0E

can receive emails but can't send them - Error Number: 0x800CCC0E

All at once, I can receive emails but can't send them.  I get the following error message:
The connection to the server has failed.
Subject 'test', Account: 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
Thanks in advance for your help.

Keys to the Problem can receive emails but can't send them - Error Number: 0x800CCC0E

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Refer to the following Microsoft article to troubleshoot common send/receive errors in Outlook:
http://support.microsoft.com/kb/813514

Run CHKDSK
  • Go to the Start button.
  • In the Search box, type "cmd" (without quotes) and press Enter.
  • At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
  • Restart your computer.

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