[Solved] a couple of times this week, Windows won't open...I am forced to remove thebattery and restart, then it's fine...any ideas what the problem might be? thnx

a couple of times this week, Windows won't open...I am forced to remove thebattery and restart, then it's fine...any ideas what the problem might be? thnx

I am wondering if it's a virus? I do have Norton installed

Keys to the Problem a couple of times this week, Windows won't open...I am forced to remove thebattery and restart, then it's fine...any ideas what the problem might be? thnx

Download SmartPCFixer to Fix It (Free)

How old is the battery?  It could need replacing.  How long did the battery operate the last time it worked?  If the computer is fine without the battery, it sure sounds like you just need to replace it, but without answers to the above questions, I'm just
guessing.
 
 Good luck.

1. Access the files on your computer via MY COMPUTER
2. Under the C: drive, access the WINDOWS folder
3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
4. Delete any files within this download folder.
5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
6. Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.

Recommended Method to Fix the Problem: a couple of times this week, Windows won't open...I am forced to remove thebattery and restart, then it's fine...any ideas what the problem might be? thnx:

How to Fix a couple of times this week, Windows won't open...I am forced to remove thebattery and restart, then it's fine...any ideas what the problem might be? thnx with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your computer.  Run it, and it will scan your computer. The junk files will be shown in the list.

2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.

3. When the Fixing part is finished, your computer has been speeded up and the errors have been fixed

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