Getting error message when accessing Windows Mail
Message number 214 could not be retrieved.
Account: 'pop-server.carolina.rr.com', Server: 'pop-server.carolina.rr.com', Protocol: POP3, Server Response: '', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD
Don't know whats going on can you please help
Keys to the Problem Getting error message when accessing Windows Mail
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Hello nana2step,
Thank you for using the Microsoft Answers Forum
Is this the first time this issue has arisen or is it an ongoing problem? When regarding email errors of this type you may want to access your providers support website and view their settings for pop email accounts.
Some providers require your full email address in the Username box while others do not.
Secondly, other settings for mail servers are different for each provider as well.
If you are running an anti-virus you might also check to see if they are blocking traffic for any reason.
Some programs like this can block email traffic as well as internet traffic.
If your provider has a webmail site, you can also log in to your mail there and see if there might be a problem with that particular mesage in the list.
Judd
Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.
To check for Windows updates. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. If any updates are found, click Install updates.
Install the latest updates for Windows and for the program displaying the error. Note that the update for the program might be listed as an optional update on the Windows Update page.
Open Windows Update by clicking the Start button Picture of the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
Another Safe way to Fix the Problem: Getting error message when accessing Windows Mail:
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